Privacy Policy

Mauli Internationals ('we', 'our', or 'us') is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our platform. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of material changes by updating the date of this policy.

We collect personal information that you voluntarily provide when registering on our platform, placing an order, subscribing to our newsletter, or contacting us. This includes your name, email address, phone number, billing and shipping address, and payment information.

We also collect information automatically when you visit our website. This includes your IP address, browser type, operating system, referring URLs, device information, and pages viewed. This data is collected via cookies, web beacons, and similar tracking technologies.

If you connect with us via social media platforms, we may collect information from your social profile as permitted by your privacy settings on those platforms.

We use the information we collect to process and fulfil your orders, manage your account, send transactional communications, and provide customer support. We may also use it to send you promotional content, provided you have opted in to receive such communications.

Your data helps us understand how our platform is used, improve our products and services, personalise your experience, and prevent fraudulent activity. We may use aggregated, anonymised data for research and analytics purposes.

We will never sell your personal information to third parties. We do not use your data for any purpose beyond what is described in this Privacy Policy without your explicit consent.

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business — such as payment processors, logistics partners, and email service providers. These parties are contractually obligated to keep your information confidential and use it only to perform the services we request.

We may disclose your information where required to do so by law, or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership.

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, understand site usage, and deliver relevant content.

You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our platform may not function correctly. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymise it.

Order records and transactional data may be retained for a minimum of seven years in compliance with Indian financial and tax regulations. You may request deletion of your account and associated data at any time, subject to these legal retention requirements.

We implement administrative, technical, and physical security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All payment transactions are encrypted using industry-standard SSL technology.

While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to take appropriate steps to protect your own information.

You have the right to access, correct, or delete the personal information we hold about you. You may also object to the processing of your data, request that we restrict processing, or request a copy of your data in a portable format.

To exercise any of these rights, please contact us at maauliinternationalsllp@gmail.com. We will respond to your request within 30 days. We may need to verify your identity before processing your request to protect your privacy and security.

Our platform is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data without parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at maauliinternationalsllp@gmail.com

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out. We are committed to resolving any privacy-related enquiries with transparency and care.

You may contact our Data Protection Officer at maauliinternationalsllp@gmail.com or write to us at our registered office in Nashik, Maharashtra. We aim to respond to all enquiries within 2 business days.